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hello@thebookishbox.com

 

2019

 Bookish Box

Frequently Asked Questions

Have any questions or concerns? 

We’re always ready to help!

 

 

 

Send us an email to:

hello@thebookishbox.com

Box Options

Woman's Bookish Box: Includes Woman's shirt & box goodies 

( no book)

 

Unisex Bookish Box:Includes Unisex shirt & box goodies

( no book)

Plus Size Bookish Box: Includes plus size shirt and goodies

( no book)

YA Book, Shirt, and Goodies: Includes Shirt, goodies, and YA Book

YA Book and Goodies: Includes Goodies and YA Book

YA Book and Shirt: Includes YA Book and Shirt

Adult Book, Shirt, and Goodies: Includes Adult book, shirt, and goodies.

Adult Book and Goodies: Includes adult book and goodies.

Goodies are the 3-5 home, beauty and fashion items- all the goodies are the same in each package. 

All options that include a book are shipped via a box each month, boxes without a book with be shipped in a mailer, or box depending on the goodies included per month to keep your shipping costs low. 

 

All shirts can be upgraded to other style, such as cardigans, v-necks, hoodies, ect. Check out our shop to order upgrades- must be ordered by the 20th of the month for the following month's box. Example: Order by September 20th to upgrade your October box. 

BILLING

If you sign up between the 1sh -end of  the month, your first box with be our monthly box, shipping the following 13th19th. For example, if you sign up on June 15th, your first box will ship in July.

 

We bill on the 20th of every month, For example, if you sign up on June 15th, your next billing date will be July 20th. If you prepay in 3/6/12 month increments, you'll be recharged on the 20th in 3/6/12 months for another 3/6/12 month period.

 

To skip, cancel, or adjust your plan login to your account.

 

 

Please cancel before the 20th of the month to avoid being charged. We do not offer refunds after we have charged. 

 

When you cancel, that cancels the subscription, avoiding any future charges. It will not cancel your inital order, so if you sign up for 1/3/6/12 months payments, and then cancel, you will still get the boxes you already paid for, but it will prevent more charges.

SHIPPING

Do you provide International delivery?

 

We ship around the world. Customer is repsonsible for any & all customs fee's. 

 

Lost/Stolen Package?

 

When we ship your box, you will receive a tracking number. Once your package is dropped off at USPS, it's  the responsibility of the Postal Service. If you do not receive your package, please e-mail us and we'll see what options we have. Unfortunately, we are unable to replace lost or stolen packages

 

What is your returns policy?

 

 We do not offer returns. If for any reason your package was unsatisfactory, please email our customer service team  hello@thebookishbox.com. If you're needing to adjust your shirt size, you can change by logging into your account. Please feel free to reach out to see if we have the desired size in stock if you'd like to exchange- if we have it available, we are happy to send you a exchange. 

How do I track my order?

 

Packages begin ship around the 13th of every month, in batches over  6 business days.  Once shipped, you will get a email with tracking numbers for your package. 

 

I have a shop/ am an author/publisher and I want to contribute!

 

Please email collabs@thebookishbox.com for more information. We will request a sample of your products, and/or current reviews, as we  want to ensure our customers are only getting the best.

 

I'm a blogger, bookstagram account owner, vlogger and I want a box to review!

 

Please email collabs@thebookishbox.com Please include links to to all your social media, as well as your current reach numbers. If you are given a box, you'll be expected to photograph the box with care (not just a quick snapshot) and tag all the shops that contributed that month.